Tenant information

Harmens has a well established reputation for ensuring that our tenants are comfortably provided for. We ensure that your accommodation meets the standards required by legislation and also by the local authorities who house you with us. Landlords have a duty of care to provide a clean, safe and functional environment. Tenants have a duty of care to respect the property of the landlords and to keep the accommodation clean and in good order.

Moving in

Before you move in, we ensure the property is clean, well decorated and of a good standard of repair and safety. We take meter readings of gas and electricity supplies where applicable and arrange the setting up of all utility accounts for you. You have to pay them yourselves (unless you are occupying the accommodation on a ‘Nightly Paid’ or ‘Bed & Breakfast’ basis).
When you move into the property, we make sure you are settled. We answer any questions you have and show you where everything is and make sure that you know how to operate the appliances.
We give you:- where applicable

  • a tenant Information Welcome pack – maps, information on local schools and nurseries, public transport, doctors, dentists, places of worship, appliance instructions, etc.
  • a procedures document about dealing with emergencies
  • information on how to report a repair
  • a document with our terms and conditions for occupying the property

Administration fees

  • £300 for first person
  • £50 for each additional person
  • £50 for a guarantor fee
One and two bedrooms
3 Bedroom Flat
4 Bedroom Flat
Checkout fee

If one tenant leaves and another takes their place then there is an admin charge which include the cost of a new agreement and credit check, which is £150.

Contact with us

We have staff that look after our tenants’ accommodation. They are very experienced and will help you if they can. If you have a problem with your accommodation or a question, please contact our office during working hours – 9.30am to 5.30pm, Monday to Friday:- telephone 020 77376000.

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